What Our Clients Are Saying

“I took the Heartsaver CPR/AED class after my first child was born and I'm so glad I did. The instructor made everything feel approachable — not scary. I left feeling genuinely confident that I could help in an emergency.”

“I had no idea the chest clip was in the wrong position and the harness was too loose. The technician walked me through every adjustment with total patience. I left feeling so much more confident about my daughter's safety.”

“The environment was calm, professional, and completely child-focused. My kids felt comfortable right away, and the staff made sure every visit was documented thoroughly. I'm grateful for the care they put into this.”

“Three kids, three car seats, and I thought I had them all installed correctly. Turns out only one was right. The inspector was kind and never made me feel bad — just fixed everything and explained why each step mattered.”

“The wait time to get an appointment was a bit longer than I expected — about two weeks out. But once I was there, the technician was incredibly thorough and patient. She found two issues I never would have caught on my own. Worth the wait.”

“Scheduling was straightforward and the staff communicated clearly every step of the way. The visits themselves were handled with real professionalism. My children always came home happy and relaxed.”

“I drove over from Bainbridge specifically for this inspection and it was absolutely worth it. The technician spent nearly an hour with me going over both seats. My toddler even got a sticker at the end — she loved it.”

“The staff genuinely care about the children's wellbeing, not just checking boxes. Every visit was handled with warmth and structure. I felt heard and respected throughout the entire process.”

“I signed up mostly to check a box for work, but I walked out genuinely glad I came. The instructor was engaging and made sure we actually understood what we were doing — not just going through the motions. I feel ready if something ever happens.”

“As a daycare provider I needed a course that covered real scenarios with kids. This one delivered. The instructor was knowledgeable and kept it practical. My whole staff is now certified.”

“Getting scheduled took a little longer than I hoped given the circumstances, but I understand they stay busy. Once visits started, the staff were professional, consistent, and genuinely caring toward the kids. The quality of service is excellent.”

“My granddaughter's convertible seat was installed at the wrong recline angle. The technician showed me exactly how to correct it and even helped me understand the weight limits. Such a valuable free service.”

“I was nervous about the process but the staff put everyone at ease from the first meeting. They were fair, consistent, and always kept the kids' comfort as the top priority. I couldn't ask for more.”

“The appointment was scheduled fairly quickly, which I appreciated. On the day of the appointment, the technician was assisting another family, which was completely understandable. However, the wait time was a bit longer than anticipated. Despite the delay, the technician was extremely thorough, knowledgeable, and professional. She took the time to explain each adjustment in detail, ensuring everything was properly addressed and understood. Her expertise and attention to detail made the experience well worth the wait. Overall, I would highly recommend the service, but encourage families to schedule their appointments early and allow some flexibility in their schedules.”

“The latch system on my infant seat wasn't fully engaged — I had no idea. The technician fixed it in minutes and walked me through the correct installation step by step. Every new parent needs this appointment.”

“Finding a provider who treats everyone with dignity during a difficult family situation is rare. Hearts and Home did exactly that. The supervisors were professional, neutral, and genuinely kind to my children.”

“Availability is limited so expect to plan ahead — we waited nearly three weeks for our first visit. Once things got going though, the experience was really positive. The supervisors were fair, professional, and my children were always comfortable.”

“Recertified here for the second time and it keeps getting better. The instructor updated the material to reflect current guidelines and ran us through realistic scenarios. Efficient, thorough, and worth every minute.”

“I had a booster seat that was actually too advanced for my son's weight. The inspector caught it right away and recommended the correct seat type. That kind of expertise is exactly what parents need.”

“I needed my BLS recertification before starting a new nursing position. The class was efficient, thorough, and the instructor made sure everyone was truly competent before signing off. Highly recommend.”

“I wish the scheduling process were a little faster — it took almost two weeks to get in. But the inspection itself was fantastic. The technician was knowledgeable, kind, and made sure I understood every single adjustment before I left.”

“The documentation provided after each visit was detailed and professional — exactly what my attorney needed. The staff handled a sensitive situation with grace and kept everything child-centered.”

“I had twins and two different car seats that needed checking. The technician handled both without rushing and explained every difference between the two models. I felt completely prepared driving home.”

“The wait to get started was a bit frustrating given how urgent our situation felt. But once visits were underway, Hearts and Home delivered. The staff were professional and compassionate, and the documentation was thorough and accurate.”

“The visits were always on time, well-organized, and the children were clearly comfortable with the staff. The reports were thorough and objective. This service made a real difference during a hard chapter.”

“My 13-year-old took the babysitter safety course and came home so proud of herself. She learned CPR, first aid, and how to handle emergencies. The instructor made it age-appropriate and engaging.”

“As a foster parent I needed a course that covered infants and toddlers specifically. This one did exactly that. The instructor was patient with all my questions and made sure I left confident. I'd recommend it to every caregiver in Kitsap County.”

“Booking took longer than I expected — nearly two weeks out. I understand they're in demand, but with a baby on the way it felt stressful. The actual appointment was wonderful though. The technician was patient, thorough, and so helpful.”

“The harness on my toddler's seat had been twisted for months and I never noticed. The technician spotted it immediately and showed me how to thread it correctly. This free service is an absolute lifesaver.”

“I appreciated how the supervisors maintained a calm, structured environment every single visit. My kids looked forward to coming. The professionalism and consistency made a stressful situation much more manageable.”

“I'd give five stars if scheduling were faster. We waited close to three weeks which was hard given the situation. But the visits themselves were excellent — structured, child-focused, and handled with real care. The staff are genuinely good at what they do.”

“I thought I knew how to install a car seat after watching YouTube videos. I was wrong on three points. The technician corrected everything and explained the reasoning behind each adjustment. Worth every minute.”

“The staff were always punctual, professional, and focused entirely on making the visits positive for the children. Their written summaries were clear and accurate. I'm grateful this service exists in Kitsap County.”

“My rear-facing seat was installed at the wrong angle for my newborn. The technician adjusted it correctly and showed me how to check it myself going forward. I feel so much safer now on every drive.”

“Our nonprofit staff took the Stop the Bleed course as a team. The instructor was engaging and made sure everyone could actually apply a tourniquet correctly before leaving. Practical, fast, and potentially life-saving.”

“Our school staff took this as a group and it was one of the best professional development sessions we've had. Practical, fast-paced, and immediately applicable. The instructor kept it real without being alarming.”

“Hearts and Home provided a safe, neutral space for our visits during a difficult custody transition. The staff were compassionate without taking sides. My children always felt secure and cared for.”

“The seat belt path on my forward-facing seat was routed incorrectly. The inspector fixed it and walked me through the manual to show me where I'd gone wrong. I'll never skip an inspection again.”

“Availability can be limited so I'd recommend booking early, but the quality of service is worth the wait. The supervisors are attentive, professional, and my children always felt safe and comfortable.”

“I had no idea the top tether strap was supposed to be attached. The technician showed me how to use it and explained why it matters in a crash. Such an important detail that I completely missed.”

“As a family law attorney I've referred several clients to Hearts and Home. The documentation is consistently thorough and professional. My clients feel supported and the reports hold up well in court proceedings.”

“The Safe Beginnings program covered so much I hadn't thought about — safe sleep, water safety, poison prevention. The instructor was warm and non-judgmental. Every new parent in Kitsap County should attend.”

“I came in thinking my installation was fine. The technician found the seat was moving more than an inch side to side. She tightened everything properly and showed me the one-inch test. Game changer.”

“Scheduling windows can fill up quickly so plan ahead, but the service itself is excellent. The supervisors are kind, consistent, and my children always came home in good spirits after every visit.”

“I had taken CPR years ago and forgotten most of it. This refresher was exactly what I needed. The instructor was clear, calm, and made sure everyone had enough hands-on practice before we left. Highly recommend.”

“My son had outgrown his infant seat and I wasn't sure when to transition. The technician helped me understand the weight and height limits and recommended the right next seat. Incredibly helpful guidance.”

“I took this class for my job but ended up using the skills at home when my husband had a choking incident. The training kicked in immediately. I can't say enough about how important this course is.”

“The technician noticed the vehicle seat belt wasn't routed through the correct path on my booster. Such a small thing with such big consequences. She fixed it and made sure I understood how to check it myself.”

“The staff at Hearts and Home handled our situation with real professionalism and empathy. They created a positive environment for the kids every time. I'm thankful this level of service is available locally.”

“I brought in my car seat not knowing what to expect. The technician was thorough, patient, and explained everything in plain language. I left with a correctly installed seat and a lot more peace of mind.”

“Every visit was handled with care and consistency. The supervisors were always on time, professional, and focused on making the experience positive for the children. The reports were detailed and well-written.”

“As a first-time parent I was overwhelmed by car seat instructions. The technician broke it all down step by step and made sure I could repeat the installation on my own. I feel so much more prepared now.”

“Our community organization needed Narcan training for our volunteers. The instructor was knowledgeable, compassionate, and made sure everyone left confident in how to respond. This training saves lives.”

“Our outreach team needed this training and Hearts and Home delivered. The instructor approached the topic with compassion and zero judgment. Everyone left knowing exactly what to do and feeling confident about it.”